Best Startup
At Best Startup India we track over 400,000 Indian startups and over 1,800,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 59 Customer Service companies in Mumbai. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Customer Service Companies & Startups (Mumbai)
Voyaah.com
Voyaah.com is a tech-led luxury travel organization.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Travel
Follow:
ePaylater
ePaylater gives customers the option to ‘buy now and pay later’ on online portals with just one click.
Founder(s): Akshat Saxena, Aurko Bhattacharya, PRASANNAA MURALIDHARAN, SHANMU THIAGARAJA, Uday Somayajula
Location: Mumbai, Maharashtra, India
Industries: Customer Service, E-Commerce, Financial Services, FinTech, Internet, Online Portals, Payments, Software
Follow:
Micro Housing Finance Corporation Limited
Micro Housing Finance Corporation provides housing finance for lower income households mainly in urban India.
Founder(s): Nachiket Shelgikar, Rajnish Dhall
Location: Mumbai, Maharashtra, India
Industries: Banking, Crowdfunding, Customer Service, Finance, Financial Services, Real Estate
Follow:
Haptik
One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.
Founder(s): Aakrit Vaish, Swapan Rajdev
Location: Mumbai, Maharashtra, India
Industries: Artificial Intelligence, Customer Service, Machine Learning, Messaging, Real Time, Software
Follow:
PickMe eSolutions India
PickMe eSolutions India is a Consumer Services platform.
Founder(s): Joseph Sudhakar, PRAFUL CHATRAPATI, RAJ WILBRET
Location: Mumbai, Maharashtra, India
Industries: Consumer Electronics, Consumer Lending, Customer Service, Mobile
Follow:
Greenway Appliances
A for-profit product design & distribution company founded in early 2011,
Founder(s): Ankit Mathur, Neha Juneja, Neha Juneja
Location: Mumbai, Maharashtra, India
Industries: Customer Service, GreenTech, Media and Entertainment, Product Design
Follow:
Cradle
Cradle is a provider of a one-stop-shop for all your business financing needs.
Founder(s): Gaurav Mishra, Siddhartha Gorantla
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Finance, Financial Services, Payments
Follow:
Onsitego
Onsitego is a customer service company for device and appliance repairs.
Founder(s): Kunal Mahipal
Location: Mumbai, Maharashtra, India
Industries: Consumer, Consumer Electronics, Consumer Goods, Customer Service, Information Technology, InsurTech, Mobile, Professional Services, Software
Follow:
Jumpstart
Connecting Businesses to Modern Customers
Founder(s): Qamar Siddiquie, Raghav Soni
Location: Mumbai, Maharashtra, India
Industries: Consumer Reviews, Customer Service, E-Commerce, SaaS, Small and Medium Businesses, Software, Unified Communications
Follow:
Impresa Hospitality Management
Impresa Hospitality Management is a hospitality company that reimagines the meaning of luxury and service.
Founder(s): Ketan Kadam
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Hospitality, Restaurants, Service Industry
Follow:
Customer360
Real time -Screen Sharing, Video Chat, Mobile Centric & Omni-Channel- CustomerInteraction Platform
Founder(s): Mayuresh Shilotri, Mitul Thakkar, Onkar Bhosle
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Developer Tools, Mobile, Real Time
Follow:
Firstsource
Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.
Founder(s): Ananda Mukerji
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Enterprise Software, Outsourcing, Telecommunications
Follow:
Transfer Task
Transfer Task is considered as one of the top virtual assistant companies in the Asia Pacific
Founder(s): Deven Chhabria
Location: Mumbai, Maharashtra, India
Industries: B2B, Consulting, Customer Service, E-Commerce, Information Technology, Marketing, Task Management, Virtual Assistant
Follow:
Enrich Salon
India’s best Hair & Beauty Salon chain having salons
Founder(s): Vikram Bhatt
Location: Mumbai, Maharashtra, India
Industries: Beauty, Customer Service, Fashion, Health Care, Lifestyle
Follow:
AssureEdge Global Services
AssureEdge Global Services is an independent customer retention and customer response organization.
Founder(s): Bhupesh Tambe
Location: Mumbai, Maharashtra, India
Industries: Call Center, Customer Service
Follow:
Big Bazaar
Big Bazaar owns and operates a chain of grocery and departmental stores that offers fruits, vegetables, personal care and dairy products.
Founder(s): Kishore Biyani, Sarvesh Shivnath Shukla
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Retail, Retail Technology
Follow:
GoWarranty
Extended warranty and damage protection for appliances and gadgets.
Founder(s): Amit Singh, Sameer Shaikh
Location: Mumbai, Maharashtra, India
Industries: Consumer, Consumer Electronics, Customer Service, Electronics, Information Services, Retail
Follow:
Citibank India
Citi India operates as a foreign investor in the Indian financial market.
Founder(s): Samuel Osgood
Location: Mumbai, Maharashtra, India
Industries: Banking, Customer Service, Financial Services
Follow:
Piramal Glass
Piramal Glass is a global specialist in the design, production, and decoration of glass packaging (flaconnage).
Founder(s): Swati Piramal, Vijay Shah
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Manufacturing, Packaging Services, Product Design
Follow:
Marquis Technologies
Marquis Technologies is providing development and testing services for the wireless communication industry.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Telecommunications, Wireless
Follow:
Tech Mahindra Business Services
Tech Mahindra Business Services offers end-to-end customer relationship management, IT services, and solutions.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Call Center, Customer Service, Information Services, Information Technology
Follow:
Sendd
Enabling logistics via technology.
Founder(s): Nav Agrawal, Sumeet Wadhwa
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Internet, Logistics
Follow:
Manubhai Jewellers
Manubhai Jewellers is a retail store for Bridal Gold jewellery sets, daily wear gold, diamond, and jaddu collection.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Precious Metals, Retail, Shopping
Follow:
Mobile Telecommunications
Mobile Telecommunications is a public company that is an offshore outsourced contact center service provider.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Outsourcing, Technical Support
Follow:
Dosti Realty
Dosti Realty was established in 1980 with the motto of not becoming a stereotype construction company.
Founder(s): Deepak Goradia
Location: Mumbai, Maharashtra, India
Industries: Building Material, Construction, Customer Service, Lifestyle, Real Estate
Follow:
Ruttl
Ruttl is a feedback tool that allows you to make real-time edits and leave comments on live websites.
Founder(s): Harsh Vijay
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Online Portals, Real Time, Software
Follow:
Hothaat Marketplace Private Limited
Hothaat Marketplace Private Limited is an online marketplace that allows resellers to select and sell its products online.
Founder(s): Hooner Baweja, Krishna Baweja, Krishna Baweja
Location: Mumbai, Maharashtra, India
Industries: Customer Service, E-Commerce, Internet, Marketplace, Retail
Follow:
Acquest Advisors
Acquest Advisors is an immigration advisory firm that specializes in business immigration, residency and citizenship services.
Founder(s): Paraesh Karia, Paresh Karia
Location: Mumbai, Maharashtra, India
Industries: Advice, Customer Service, Financial Services
Follow:
Conversity Technologies Pvt. Limited
Conversity is a SaaS platform which helps in routing & distribution of Facebook Messenger Chat amongst enterprise teams.
Founder(s): Sandeep PERIWAL
Location: Mumbai, Maharashtra, India
Industries: CRM, Customer Service, Messaging, SaaS, Social Network, Software
Follow:
Super
Super is an mobile app that provides job vacancies in companies.
Founder(s): Dayson Pais, Faisal Memon
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Mobile, Recruiting, Social Recruiting
Follow:
Phonologies (India)
Phonologies manages telephony infra for call center apps and conversational AI voicebots.
Founder(s): Prashant Lamba
Location: Mumbai, Maharashtra, India
Industries: Call Center, Cloud Infrastructure, Customer Service, Developer Tools, Human Computer Interaction, Mobile, SMS, Software, Telecommunications
Follow:
Zommoz
Customer Assistance With Intelligence
Founder(s): Manan Bohra, Rajdeep Mandal
Location: Mumbai, Maharashtra, India
Industries: Analytics, Customer Service, Machine Learning, Natural Language Processing
Follow:
Unitherm Engineers
Unitherm Engineers is a leading service partner for our customers by providing complete Surface Treatment & Metallurgical Solutions.
Founder(s): RAMNARAIN JAGANNATH BAKSHI
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Infrastructure
Follow:
PPG Asian Paints Private Limited
PPG Asian Paints is a joint venture between Asian Paints and PPG Industries incorporated in the year 1997.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Automotive, Chemical, Customer Service
Follow:
Hire My Assistants
Hire My Assistants is provides Virtual assistant services in India with a team of professionals who serve all types of business houses.
Founder(s): Sagar Khupsare
Location: Mumbai, Maharashtra, India
Industries: Accounting, Customer Service, E-Commerce Platforms, Outsourcing, Web Development
Follow:
Transecute
Transecute is an online payment solution provider.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, E-Commerce, Finance, Payments, Security
Follow:
Amigo Academy
Amigo Academy provides air hostess, hospitality, and travel management training.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Aerospace, Customer Service, Training, Travel
Follow:
MovinCart
MovinCart provides fresh farm produce, dairy products, and grocery online.
Founder(s): Anurag Meena, Nikhil Gupta, Rajat Jain
Location: Mumbai, Maharashtra, India
Industries: Apps, Customer Service, E-Commerce, Internet, Shopping
Follow:
Material.biz
Material.biz is the leading building construction material supplier provides all the construction material under one roof.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Building Material, Construction, Customer Service
Follow:
Personnel Search Services
Personnel Search Services provides global executive search, human resource solutions, and consulting services.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Consulting, Customer Service, Human Resources
Follow:
Rewardport
RewardPort is a consulting company that specializes in the loyalty management and reward solutions for corporates.
Founder(s): Javed Akkhtar
Location: Mumbai, Maharashtra, India
Industries: Consulting, Customer Service, Mobile
Follow:
Boyen Haddin
Boyen Haddin is a global advisor on Executive search, Advisory Service and Recruitment Solution.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Recruiting, Staffing Agency
Follow:
EbixCash Global Services
Ebixcash Global Services is independent customer retention and response organization in India.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Call Center, Customer Service
Follow:
Brickstreet
Brickstreet is an internet service-based company.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Business Development, Customer Service, Internet
Follow:
Edulocation
Edulocation is a site where you can review, rate, and compare coaching classes.
Founder(s): Dr. Akash Bhandari
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Education, Software
Follow:
Desky
Desky is a cloud-based customer support software that helps businesses with helpdesk and live chat services.
Founder(s): Hetul Patel
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Software Engineering
Follow:
TrawellTag Cover-More
TrawellTag Cover-More is a provider of medical assistance and travel insurance services.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Health Insurance, Insurance, Travel
Follow:
Whataportrait
WhataPortrait Artworks is a Custom Artworks company founded by a group of art-lovers.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Art, Customer Service, Photography, Professional Services
Follow:
Smartfind.in
Smartfind.in is a service provider based on availability where customer can book the service instantly in a real time process.
Founder(s): Bharat Agarwal
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Home Services, Real Time
Follow:
Sabsolve
Tech Based Platform to search, find best Service Professional as per requirement
Founder(s): Abhay Singh, Anil Yadav, Jitendra Bhagat, Sandeep Patel
Location: Mumbai, Maharashtra, India
Industries: Customer Service, E-Commerce, Service Industry
Follow:
LetzRent
LetzRent is an online rental search and booking platform, it aggregates and compares rental deals on different cars.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Car Sharing, Customer Service, Rental
Follow:
WaterproofingWale
WaterproofingWale specializes in the waterproofing industry.
Founder(s): Alok Agrawal
Location: Mumbai, Maharashtra, India
Industries: Building Maintenance, Customer Service
Follow:
R K Global
R K Global provides quality customer service with value for money, creating values for customers, employees, communities, and stakeholders.
Founder(s): Ramesh Kumar Bhagchandka
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Finance, Stock Exchanges
Follow:
Magekart
Magekart is a Magento E-commerce company.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, E-Commerce
Follow:
InteractEasy
InteractEasy is a light-weight add-on that businesses can integrate with their websites. Your visitors engage with you real-time, right
Founder(s): Jayesh Sidhwani
Location: Mumbai, Maharashtra, India
Industries: Audio, Customer Service, Software
Follow:
RR Global Services
RR Global Services is a leading wholesale provides personalized consultations and easy online ordering.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Computer, Customer Service, Wholesale
Follow:
BombayBiz
BombayBiz is a IT firm that specializes in web design and web hosting for various kinds of industries
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Web Design, Web Hosting
Follow:
Kankei
Kankei is a call center company that provides customer contact and management services.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Call Center, Customer Service, Marketing
Follow:
Givemecall
Givemecall administration is a database of business listings that clients can either access by telephone or on the web.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Customer Service, Information Technology, Legal, Local Business, Software
Follow:
GIPHY App Key not set. Please check settings