At Best Startup India we track over 400,000 Indian startups and over 1,800,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 18 Social CRM companies in India. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Social CRM Companies & Startups (India)
OneDirect
OneDirect is India’s #1 CEM platform used by leading enterprises to improve customer experience across multiple touch points
Founder(s): Ankur Singla, Avinash Vankadaru, Vishal Pal Chaudhary, Vishrut Chalsani
Location: Bengaluru, Karnataka, India
Industries: Customer Service, SaaS, Social CRM, Social Media
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Dwizzy
Dwizzy is a software products and services company that develops smart AI-based retail CRM for all business needs.
Founder(s): Kartikey Choudhary
Location: Noida, Uttar Pradesh, India
Industries: CRM, Information Technology, SaaS, Social CRM, Software
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Agile CRM
Agile CRM is an All-in-One CRM for growing businesses.
Founder(s): Manohar Chapalamadugu
Location: Hyderabad, Andhra Pradesh, India
Industries: Analytics, CRM, Customer Service, Marketing Automation, SaaS, Small and Medium Businesses, Social CRM, Software
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Kapture CRM
Enterprises have always been behind the curve in terms of technology adoption as compared to the consumer internet age.
Founder(s): Sheshgiri Kamath
Location: Bangalore, Karnataka, India
Industries: Consumer Software, CRM, SaaS, Social CRM, Software
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muHive
muHive offers a controlled automation framework that helps brands solve the problem of real-time customer engagement.
Founder(s): Muki Regunathan, Sagar Vibhute
Location: Bangalore, Karnataka, India
Industries: Customer Service, SaaS, Social CRM, Social Media, Software
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Influencer.in
Leading Influencer Marketing platform in India
Founder(s): Suneil Chawla, Vikas Chawla
Location: Chennai, Tamil Nadu, India
Industries: Advertising Platforms, Brand Marketing, Marketing Automation, Social CRM
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Sutra Tech Labs
Sutra Tech Labs focuses on developing Web 3.0 Technology solutions.
Founder(s): Gaurav Garg
Location: Gurgaon, Haryana, India
Industries: Enterprise Resource Planning (ERP), Information Technology, Internet, Private Social Networking, Social CRM
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Veda Semantics
Social Media Analytics
Founder(s): Srinivasan V
Location: Bangalore, Karnataka, India
Industries: Analytics, Social CRM, Social Media Management
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Missing Link
Missing Link is a social media agency that helps brands build digitally-driven businesses to improve customer engagement.
Founder(s): Manveer Malhi, Shabaz Malik
Location: Mumbai, Maharashtra, India
Industries: Brand Marketing, Mobile, Public Relations, Social CRM, Social Media Marketing
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TeleCRM
The Best Tele-calling, Sales CRM and Automation App, with automatic lead capture/ assignment, followups & Autodialer in a single dashboard.
Founder(s):
Location: Gurgaon, Haryana, India
Industries: CRM, Social CRM, Software
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HGS Interactive
HGS Interactive is an agency that fixates on digital transformation with social media marketing, web app, CRM and content services.
Founder(s): Sachin Karweer
Location: Mumbai, Maharashtra, India
Industries: Advertising, Content, Social CRM, Social Media Marketing
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Relaso Enterprise Software
Social CRM & Customer Service SaaS
Founder(s):
Location: Kolkata, West Bengal, India
Industries: CRM, Customer Service, Enterprise Software, Mobile, SaaS, Social CRM, Social Media
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Ogilvy India
Ogilvy India is a marketing and advertising agency that provides brand strategy, PR, customer engagement, and partnerships.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Advertising, Consulting, Marketing, Media and Entertainment, Social CRM, Social Media Marketing
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webitude
webitude-is Online marketing and advertising company in Facebook and other online sites.
Founder(s): Santosh Kumar
Location: New Delhi, Delhi, India
Industries: Advertising, iOS, Social CRM
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Shout Analytics
Social Media Monitoring & Analytics Tool
Founder(s):
Location: Bangalore, Karnataka, India
Industries: Analytics, Brand Marketing, Social CRM, Social Media, Social Media Management, Software
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qualifiedLINK
CrowdANALYTIX is a global leader in crowdsourced business research and enterprise risk quantification services to fortune 1000 companies.
Founder(s): Divyabh Mishra
Location: Bangalore, Karnataka, India
Industries: Social CRM, Social Media Marketing
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Superchooha
Superchooha is a social business communications firm uses social media to engage customers with the brand and their teams.
Founder(s):
Location: Mumbai, Maharashtra, India
Industries: Brand Marketing, Public Relations, Social CRM, Social Media Marketing
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GoJeeno
Social Media Analytics
Founder(s): Vikram Bhaskaran
Location: Chennai, Tamil Nadu, India
Industries: Social CRM, Social Media, Social Media Marketing, Software
Follow:
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